Effective Date: June 8, 2026 – Last Updated: June 9, 2026

Introduction

ADL Delivery (“ADL Delivery,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our customers, website visitors, business partners, and service providers.

This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, mobile communications, and related services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Telephone number
  • Mobile phone number
  • Mailing address
  • Company name
  • Delivery information
  • Service inquiries and requests
  • Any information submitted through forms on our website

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Referring website information
  • Date and time of access

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance user experience
  • Support security and fraud prevention

You may disable cookies through your browser settings, although some website features may not function properly.

How We Use Your Information

We may use your information to:

  • Provide delivery and logistics services
  • Process requests and inquiries
  • Communicate regarding deliveries and service updates
  • Schedule and confirm appointments
  • Provide customer support
  • Improve our website and services
  • Send important operational notifications
  • Comply with legal obligations
  • Protect against fraud and unauthorized activities

SMS/Text Messaging Communications

Consent to Receive Text Messages

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from ADL Delivery related to:

  • Delivery notifications
  • Appointment scheduling and confirmations
  • Shipment status updates
  • Customer service communications
  • Service-related alerts and reminders
  • Marketing Text Messages

If you separately consent to receive marketing communications, we may send promotional messages regarding our services, offers, and updates.

Message Frequency

Message frequency may vary depending on your interaction with our services and delivery activity.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s plan.

Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you may receive a final message confirming your unsubscribe request.

HELP

or contact us using the contact information provided below.

SMS Data Sharing Restrictions

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

We may share SMS-related information only with service providers who assist in delivering our text messaging services and only as necessary to provide those services and comply with applicable laws.

Information Sharing and Disclosure

We do not sell personal information.

Service Providers

Trusted vendors that assist with:

  • Website hosting
  • Cloud storage
  • Customer relationship management
  • Delivery management systems
  • SMS and email communications
  • Analytics and reporting
  • Payment processing

These providers are authorized to use information only as necessary to perform services on our behalf.

Legal Compliance

We may disclose information when necessary to:

  • Comply with applicable laws
  • Respond to lawful requests from government authorities
  • Protect our rights and property
  • Investigate suspected fraud or security incidents
  • Enforce our agreements
  • Business Transactions

In the event of a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of the transaction.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict certain processing activities
  • Object to specific uses of information
  • Request data portability

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

ADL Delivery
PO Box 1487
Thonotosassa, FL 33592-1487
Phone: 877.423.3741
Email: info@adldelivery.com

SMS Compliance Notice

By submitting your phone number through our website, you agree to receive SMS messages from ADL Delivery related to deliveries, appointments, and customer service communications. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.